Hettie is the AI voice behind after-hours phone cover for home care agencies in County Meath: it answers your line every night, in your agency's name, and passes anything urgent to your on-call team at once.
In County Meath, 27,059 of the 220,826 residents are 65 or over (12.3%), 30.2% more than in 2016, and the rise is 8.4 points above the national rise of 22%. Growth in the 65+ group ranks 2nd of the 26 counties. 5,651 over-65s in County Meath live on their own, 21.8% of those in private households and 4.1 points below the national 25.9%. County Meath includes Gaeltacht communities (Ráth Chairn and Baile Ghib). If some of your clients prefer Irish on the phone, say so when you speak to us.
The HSE structure here is HSE Dublin and North East and the Louth Meath Integrated Health Area. Home support hours are commissioned through the Meath home support office (St Joseph's Community Unit Complex, Patrick Street, Trim C15 P592, telephone 046 948 4406). When a client needs a doctor overnight, the co-op to call is NEDOC.
On the October 2026 lists, County Meath shows 10 provider offices and 10 names. Those marked as HSE-approved include Dovida, Bluebird Care, Caremark, Comfort Keepers, Platinum Home Care and Better Living Homecare. The acute hospitals on the HSE list that serve the county are Our Lady's Hospital Navan, Our Lady of Lourdes Hospital Drogheda, Beaumont Hospital and Connolly Hospital Blanchardstown. Specialist palliative care comes through Meath Community Specialist Palliative Care Team.
The towns below run from Navan, at 33,886 people, to Duleek, at 4,899. Agencies rarely stop at a town boundary, so one number and one set of rules can follow the rota across the county.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Meath; Palliative care listing: Meath Community Specialist Palliative Care Team; Out-of-hours GP co-op: NEDOC; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Meath at Census 2022, up 30.2% on 2016
home care provider offices in County Meath on Hettie's October 2026 list, from 10 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie works for the provider. The HSE offices approve and commission home support hours, and your agency delivers them; the offices keep sending referrals to you in the usual way, and Hettie sits outside that process. You can reach the county's HSE Home Support Office, Meath, at St Joseph's Community Unit Complex, Patrick Street, Trim C15 P592, on 046 948 4406 or 046 948 4408 or 046 948 4409 or 046 948 4421; it answers your line out of hours, makes welcome and satisfaction calls to your clients, and writes up every call so you have a record to show the HSE or HIQA.
Hettie picks up in your agency's name and tells the caller at once that it is an automated assistant; calls at the information and attention levels are saved for your morning summary. Urgent calls are transferred live to whoever is on call, and emergency callers are told to ring 112 or 999 while your on-call team is alerted, all from minute 0. The GP out-of-hours service for County Meath is NEDOC; medical advice is outside what Hettie does.
Yes. Hettie works from the rota and the branch rules you give it, so one after-hours number can serve every branch your agency runs in the county; this page links to 9 towns with local pages: Navan, Ashbourne, Laytown-Bettystown, Ratoath, Trim, Dunboyne, Dunshaughlin, Kells and Duleek. After-hours Coverage costs €2 per active patient per month wherever you are in Ireland, or €99 a month for up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.