Home care in County Mayo is run from local HSE offices, hospitals and out-of-hours GP co-ops. Hettie provides after-hours phone cover for your line every night, in your agency's name, and puts urgent calls straight through to your on-call team.
In County Mayo, 27,328 of the 137,970 residents are 65 or over (19.8%), 19.3% more than in 2016, and the rise is 2.5 points below the national rise of 22%. County Mayo is 23rd of the 26 counties for growth in the 65+ population. The census counts 7,173 people aged 65 or over living alone in County Mayo, which is 28.2% of that age group in private households. Parts of County Mayo are in the Gaeltacht (Iorras and Acaill), so some callers will want Irish. Tell us what your clients need when you request a demo.
The HSE structure here is HSE West and North West and the Mayo Integrated Health Area. Home support hours are commissioned through the Mayo home support office (St Mary's HQ, Castlebar F23 HP58, telephone 094 904 9177). At night the out-of-hours GP service is Westdoc.
Our research lists 11 home care provider offices in County Mayo, from 10 names. HSE-approved names on the list include Dovida, Connected Health, RHS Home Care, Atlantic Care, Communicare Healthcare, Rehab Group and Westcare Homecare. On the HSE hospital list, the acute sites for County Mayo are Mayo University Hospital and Sligo University Hospital. Specialist palliative care comes through Mayo Community Specialist Palliative Care Team and Mayo Roscommon Hospice Foundation.
The towns below run from Castlebar, at 13,054 people, to Westport, at 6,872. Clients in different parts of the county all ring the same number, and Hettie routes each call by the rules the agency chose.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Mayo; Palliative care listing: Mayo Community Specialist Palliative Care Team; Palliative care listing: Mayo Roscommon Hospice Foundation; Out-of-hours GP co-op: Westdoc; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Mayo at Census 2022, up 19.3% on 2016
home care provider offices in County Mayo on Hettie's October 2026 list, from 10 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie works for the provider. The HSE offices approve and commission home support hours, and your agency delivers them; referrals and commissioning stay with the HSE, and Hettie touches neither. In County Mayo the HSE Home Support Office is Mayo: St Mary's HQ, Castlebar F23 HP58, telephone 094 904 9177; every call is written up, so you have a record for the HSE or HIQA, alongside the out-of-hours answering and the welcome and satisfaction calls.
Hettie picks up in your agency's name and tells the caller at once that it is an automated assistant; calls that only need information or attention wait in your morning summary. Two levels never wait for the morning. An urgent call is put through live to your on-call nurse or manager, and for an emergency Hettie tells the caller to ring 112 or 999 and alerts your on-call team. The GP out-of-hours service for County Mayo is Westdoc; Hettie does not give medical advice.
Yes. A multi-branch agency in the county can run one line, with each branch keeping its own rota and escalation rules; the towns with their own pages are Castlebar, Ballina and Westport, 3 in all. After-hours Coverage costs €2 per active patient per month wherever you are in Ireland, or €99 a month for up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.