For home care providers in County Louth: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
In County Louth, 19,898 of the 139,703 residents are 65 or over (14.2%), 23.8% more than in 2016, and the rise is 2.0 points above the national rise of 22%. By the speed of growth in people aged 65 and over, County Louth comes 9th among the 26 counties. Living alone is about as common as nationally here: 25.7% of over-65s in private households, in line with the national 25.9%.
On the HSE map, County Louth is part of HSE Dublin and North East and the Louth Meath Integrated Health Area. Home support hours are commissioned through the Louth home support office (Oriel Suite, St Brigids Complex, Kells Road, Ardee A92 DRN0, telephone 041 685 9200). GP cover out of hours comes from NEDOC.
Our research lists 11 home care provider offices in County Louth, from 10 names. HSE-approved names on the list include Dovida, Bluebird Care, Comfort Keepers, Connected Health, Right at Home, MyHomecare.ie and Servisource Recruitment. The acute hospitals on the HSE list that serve the county are Our Lady of Lourdes Hospital Drogheda and Louth County Hospital Dundalk. Palliative care in the county is provided by Louth Community Specialist Palliative Care Team and North Louth Hospice.
Three towns in the county have a page of their own below, the largest being Drogheda with 44,135 people. An agency that serves several of them can use one after-hours number and one set of escalation rules for every branch.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Louth; Palliative care listing: Louth Community Specialist Palliative Care Team; Out-of-hours GP co-op: NEDOC; Irish Association for Palliative Care, local services; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Louth at Census 2022, up 23.8% on 2016
home care provider offices in County Louth on Hettie's October 2026 list, from 10 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Commissioning stays with the HSE offices and delivery stays with your agency. Hettie supports the delivery side; nothing about referrals or commissioned hours changes when you use Hettie. In County Louth the HSE Home Support Office is Louth: Oriel Suite, St Brigids Complex, Kells Road, Ardee A92 DRN0, telephone 041 685 9200; Hettie answers your line out of hours, rings your clients for welcome and satisfaction calls, and writes up each call, which gives you a record to show the HSE or HIQA.
Every call starts with Hettie answering in your agency's name and telling the caller it is an automated assistant; the routine calls, at the information and attention levels, end up in your morning summary. Two levels never wait for the morning. An urgent call is put through live to your on-call nurse or manager, and for an emergency Hettie tells the caller to ring 112 or 999 and alerts your on-call team. For a doctor overnight in County Louth, the co-op is NEDOC; clinical questions go to a person, because Hettie does not give medical advice.
Yes. Hettie works from the rota and the branch rules you give it, so one after-hours number can serve every branch your agency runs in the county; three towns in County Louth have local pages linked from here: Drogheda, Dundalk and Ardee. There is no setup fee and no contract, and After-hours Coverage is €2 per active patient per month, with a €99 Starter for agencies of up to 50 patients.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.