For home care providers in County Limerick: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
County Limerick had 33,588 residents aged 65 and over at Census 2022, up 22.5% on 2016 (27,418 then). That is 16.0% of the 209,536 people living in the county, and the rise is close to the national rise of 22%. Growth in the 65+ group ranks 12th of the 26 counties. Across the county, 8,311 older people live alone, 26.1% of the age group in private households (in line with the national 25.9%).
County Limerick comes under HSE Mid West. The Integrated Health Areas in the county are Limerick City and North Tipperary and Clare and Limerick County. HSE home support in County Limerick is run from 3 offices: Limerick City, Limerick (Newcastle West) and Limerick (Kilmallock). At night the out-of-hours GP service is Shannondoc.
Our research lists 14 home care provider offices in County Limerick, from 14 names. HSE-approved names on the list include Dovida, Bluebird Care, Comfort Keepers, Irish Home Care, MyHomecare.ie, Arch Home Care, CareBright / Clarecare and Communicare Healthcare. The acute hospitals on the HSE list that serve the county are University Hospital Limerick. For palliative care, see Milford Care Centre (Hospice, Limerick) and Limerick Community Specialist Palliative Care Team.
Two towns in the county have a page of their own below, the largest being Limerick with 102,287 people. Clients in different parts of the county all ring the same number, and Hettie routes each call by the rules the agency chose.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Limerick City; Palliative care listing: Milford Care Centre (Hospice, Limerick); Palliative care listing: Limerick Community Specialist Palliative Care Team; Out-of-hours GP co-op: Shannondoc; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Limerick at Census 2022, up 22.5% on 2016
home care provider offices in County Limerick on Hettie's October 2026 list, from 14 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
Hettie works for the provider. The HSE offices approve and commission home support hours, and your agency delivers them; Hettie does not take referrals from the offices or change what they commission. The HSE home support offices are Limerick City (2nd Floor, Roselawn House, National Technology Park, Castletroy V94 6K65, telephone 061 492 131 or 061 492 129); Limerick (Newcastle West) (Newcastle West Health Centre, Gortboy V42 AN23, telephone 069 665 96); Limerick (Kilmallock) (Primary Care Centre, Kilmallock Business Park V35 K389, telephone 063 369 28); out of hours it answers your line, and in the day it can make welcome and satisfaction calls. Every call is written up, so you can show the HSE or HIQA what happened.
Callers hear your agency's name first, and then Hettie says it is an automated assistant; information and attention calls go into your morning summary. Urgent and emergency calls reach a person at minute 0. An urgent call goes live to your on-call nurse or manager, and in an emergency Hettie tells the caller to ring 112 or 999 while it alerts your on-call team. The GP out-of-hours service for County Limerick is Shannondoc; Hettie gives no medical advice.
Yes. One after-hours number can cover every branch in the county, because Hettie follows the rota and branch rules you provide; two towns in County Limerick have local pages linked from here: Limerick and Newcastle West. The price does not change from county to county: €2 per active patient per month for After-hours Coverage, a €99 Starter for up to 50 patients, no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.