Home care in County Kilkenny is run from local HSE offices, hospitals and out-of-hours GP co-ops. Hettie provides after-hours phone cover for your line every night, in your agency's name, and puts urgent calls straight through to your on-call team.
Between 2016 and 2022 the 65+ population of County Kilkenny grew from 14,053 to 17,056, a rise of 21.4% that is close to the national rise of 22%. Older residents are now 16.4% of the county's 104,160 people. By the speed of growth in people aged 65 and over, County Kilkenny comes 16th among the 26 counties. 3,815 over-65s in County Kilkenny live on their own, 24.1% of those in private households and 1.8 points below the national 25.9%.
On the HSE map, County Kilkenny is part of HSE Dublin and South East and the Carlow, Kilkenny, Tipperary South Integrated Health Area. Home support hours are commissioned through the Kilkenny home support office (Oriel House, Outrath Road, Loughboy, Kilkenny R95 FH63, telephone 056 773 2352). When a client needs a doctor overnight, the co-op to call is Caredoc.
On the October 2026 lists, County Kilkenny shows 4 provider offices and 4 names. Those marked as HSE-approved include Dovida, Bluebird Care and Family Carers Ireland. The acute hospitals on the HSE list that serve the county are St Luke's General Hospital Carlow Kilkenny. Specialist palliative care comes through Carlow/Kilkenny Community Specialist Palliative Care Team.
Kilkenny (27,184 people) is the one town in County Kilkenny with a page of its own so far. A single Hettie set-up can follow a rota that runs across the county, using the branch rules each agency sets.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Kilkenny; Irish Association for Palliative Care, local services; Out-of-hours GP co-op: Caredoc; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Kilkenny at Census 2022, up 21.4% on 2016
home care provider offices in County Kilkenny on Hettie's October 2026 list, from 4 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
The HSE decides and funds home support hours through its local offices. Your agency delivers them, and Hettie works for your agency; Hettie takes no referrals from the offices and does not alter the hours they commission. The HSE Home Support Office for the county is Kilkenny, at Oriel House, Outrath Road, Loughboy, Kilkenny R95 FH63, telephone 056 773 2352 or 056 773 2356; Hettie answers your line out of hours, rings your clients for welcome and satisfaction calls, and writes up each call, which gives you a record to show the HSE or HIQA.
Callers hear your agency's name first, and then Hettie says it is an automated assistant; anything at information or attention level is written up for the morning. Urgent calls are transferred live to whoever is on call, and emergency callers are told to ring 112 or 999 while your on-call team is alerted, all from minute 0. The GP out-of-hours service for County Kilkenny is Caredoc; advice about medicines or symptoms is for a clinician, and Hettie does not give it.
Yes. Hettie works from the rota and the branch rules you give it, so one after-hours number can serve every branch your agency runs in the county; so far Kilkenny is the only town in County Kilkenny with its own page, linked from here. Pricing is the same in every county: After-hours Coverage is €2 per active patient per month, or €99 a month for an agency with up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.