For home care providers in County Kerry: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
29,567 people aged 65 or over lived in County Kerry in April 2022, 18.9% of its 156,458 residents and 18.1% more than six years earlier (3.7 points below the national rise of 22%). By the speed of growth in people aged 65 and over, County Kerry comes 26th among the 26 counties. 28.3% of people aged 65 and over in private households in County Kerry live alone (7,773 people), 2.4 points above the national 25.9%. The Gaeltacht areas of County Kerry (Corca Dhuibhne and Uíbh Ráthach) are worth a mention: if your clients there speak Irish, raise it with us at the demo.
For HSE purposes the county belongs to HSE South West and the Kerry Integrated Health Area. For HSE home support, the office to know in County Kerry is Kerry: Rathass Health Centre, Tralee V92 YA25, telephone 066 718 4555. At night the out-of-hours GP service is SouthDoc.
We found 5 home care provider offices in County Kerry, run under 5 different names, among them the HSE-approved Bluebird Care and Local Homecare Services. The acute hospitals on the HSE list that serve the county are University Hospital Kerry. For palliative care, see North Kerry Community Specialist Palliative Care Team, Kerry Hospice Foundation and South Kerry Community Specialist Palliative Care Team.
The towns below run from Tralee, at 26,079 people, to Listowel, at 4,794. Clients in different parts of the county all ring the same number, and Hettie routes each call by the rules the agency chose.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Kerry; Palliative care listing: North Kerry Community Specialist Palliative Care Team; Palliative care listing: Kerry Hospice Foundation; Out-of-hours GP co-op: SouthDoc; Palliative care listing: South Kerry Community Specialist Palliative Care Team; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Kerry at Census 2022, up 18.1% on 2016
home care provider offices in County Kerry on Hettie's October 2026 list, from 5 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
The HSE decides and funds home support hours through its local offices. Your agency delivers them, and Hettie works for your agency; the offices keep sending referrals to you in the usual way, and Hettie sits outside that process. You can reach the county's HSE Home Support Office, Kerry, at Rathass Health Centre, Tralee V92 YA25, on 066 718 4555; out of hours it answers your line, and in the day it can make welcome and satisfaction calls. Every call is written up, so you can show the HSE or HIQA what happened.
The first voice a caller hears is Hettie, speaking in your agency's name and saying it is an automated assistant; anything at information or attention level is written up for the morning. Urgent and emergency calls reach a person at minute 0. An urgent call goes live to your on-call nurse or manager, and in an emergency Hettie tells the caller to ring 112 or 999 while it alerts your on-call team. The GP out-of-hours service for County Kerry is SouthDoc; clinical questions go to a person, because Hettie does not give medical advice.
Yes. One after-hours number can cover every branch in the county, because Hettie follows the rota and branch rules you provide; this page links to 3 towns with local pages: Tralee, Killarney and Listowel. There is no setup fee and no contract, and After-hours Coverage is €2 per active patient per month, with a €99 Starter for agencies of up to 50 patients.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.