For home care providers in County Cork: after-hours phone cover from Hettie, with your line answered every night and urgent and emergency calls reaching a person at minute 0.
County Cork had 89,461 residents aged 65 and over at Census 2022, up 21.2% on 2016 (73,843 then). That is 15.3% of the 584,156 people living in the county, and the rise is close to the national rise of 22%. By the speed of growth in people aged 65 and over, County Cork comes 18th among the 26 counties. The census counts 21,979 people aged 65 or over living alone in County Cork, which is 26.0% of that age group in private households. The Gaeltacht areas of County Cork (Múscraí and Oileán Chléire) are worth a mention: if your clients there speak Irish, raise it with us at the demo.
County Cork comes under HSE South West. The Integrated Health Areas in the county are Cork North and East and Cork South and West. Two HSE home support offices serve County Cork: Cork (South Lee and West Cork) and Cork (North Cork and North Lee). When a client needs a doctor overnight, the co-op to call is SouthDoc.
Our research lists 29 home care provider offices in County Cork, from 25 names. HSE-approved names on the list include Dovida, Bluebird Care, Caremark, Comfort Keepers, Right at Home, Irish Home Care, MyHomecare.ie and Platinum Home Care. The acute hospitals on the HSE list that serve the county are Cork University Hospital, Mercy University Hospital, South Infirmary Victoria University Hospital, Mallow General Hospital and Bantry General Hospital. Palliative care in the county is provided by Marymount University Hospital & Hospice, Mercy University Hospital Palliative Care Service and South Lee Marymount Community Specialist Palliative Care Team.
Local pages cover 12 towns in County Cork, from Cork (222,526 people) to Clonakilty (5,112). An agency that serves several of them can use one after-hours number and one set of escalation rules for every branch.
Sources: CSO, age by county and city (FY006B); CSO, over-65s living alone (FY010B); HSE health regions; HSE hospital list; HSE home support listing, Cork (South Lee and West Cork); Palliative care listing: Marymount University Hospital & Hospice; Irish Association for Palliative Care, local services; Out-of-hours GP co-op: SouthDoc; Palliative care listing: South Lee Marymount Community Specialist Palliative Care Team; Palliative care listing: North Cork Marymount Community Specialist Palliative Care Team; Palliative care listing: West Cork Marymount Community Specialist Palliative Care Team; provider counts from HSE: choosing an approved provider; HCCI Find Care Near Me (Hettie research, 14 to 15 October 2026, not an official register; the providers named have no relationship with Hettie). Checked 16 October 2026.
Each page pulls together the local figures for one settlement: older population, nearest hospitals, HSE office and out-of-hours GP cover.
Five modules across the care journey. Start with the after-hours line and add the rest when you are ready.
Every call to your office answered in your agency's name, with urgent and emergency calls put through to a person at minute 0.
€2 per active patient per month; up to 50 patients for €99 a month
Read more about After-hours CoverageNew clients, their families and your care team ready for a good first visit, before anyone knocks on the door.
Included in the During care package
Read more about Welcome CallsRegular check-ins with everyone on your books, so unhappiness reaches you while there is still time to put it right.
Included in the During care package
Read more about Patient SatisfactionTomorrow's visits confirmed and timing passed on in both directions, so clients know when their carer is coming.
Included in the During care package
Read more about Visit CoordinationCalls after a package ends or a hospital stay, to hear early when things start to slip.
€3 per active patient per month, 8 completed calls per patient included
Read more about Post-Discharge Follow-upNo setup fee, no contract, and a €99 Starter for agencies with up to 50 active patients. Full terms on the pricing page. Hospices have their own page: Hettie for hospices.
people aged 65 and over in County Cork at Census 2022, up 21.2% on 2016
home care provider offices in County Cork on Hettie's October 2026 list, from 25 names
people receiving HSE home support at the end of 2025
Also nationally: 5,286 people assessed for home support and waiting for a carer in May 2026, and 22% growth in people aged 65 and over between 2016 and 2022. Sources: HSE reply to PQ 5691/26, 6 Feb 2026; HSE reply to PQ 54735/26, 24 Jul 2026; CSO Census 2022, Population Changes; county figure calculated from CSO Census 2022, table FY006B; provider count from HSE: choosing an approved provider; HCCI Find Care Near Me.
The HSE decides and funds home support hours through its local offices. Your agency delivers them, and Hettie works for your agency; Hettie does not take referrals from the offices or change what they commission. The HSE home support offices are Cork (South Lee and West Cork) (St Finbarr's Hospital, Douglas Road, Cork T12 XH60, telephone 021 492 3864); Cork (North Cork and North Lee) (Mallow Primary Care Centre, Goulds Hill, Mallow, telephone 022 587 49); Hettie answers your line out of hours, rings your clients for welcome and satisfaction calls, and writes up each call, which gives you a record to show the HSE or HIQA.
Callers hear your agency's name first, and then Hettie says it is an automated assistant; calls at the information and attention levels are saved for your morning summary. At minute 0 an urgent call is transferred live to your on-call nurse or manager. In an emergency Hettie tells the caller to ring 112 or 999 and alerts your on-call team at the same moment. The GP out-of-hours service for County Cork is SouthDoc; advice about medicines or symptoms is for a clinician, and Hettie does not give it.
Yes. Hettie works from the rota and the branch rules you give it, so one after-hours number can serve every branch your agency runs in the county; this page links to 12 towns with local pages: Cork, Carrigaline, Cobh, Midleton, Mallow, Youghal, Bandon, Fermoy, Passage West, Kinsale, Carrigtwohill and Clonakilty. Pricing is the same in every county: After-hours Coverage is €2 per active patient per month, or €99 a month for an agency with up to 50 active patients, with no setup fee and no contract.
A short chat about how your service runs, and a walk through what Hettie would have picked up from your clients last week.
Request a demoFor home care providers and hospices in Ireland. Early access is open.
Hettie asks one question to clarify and no more. The nurse on call decides what happens next. The 112 and 999 line is fixed safety wording your agency approves.
I had a bit of a fall in the bathroom last night... My hip is a bit sore.
Good morning. Here's what happened since the office closed.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
Example. Fictional agency and people.