Good morning. Here's what happened since the office closed.
2transferred live to your on-call team
3need follow-up today
11answered by Hettie
Needs follow-up today
- Nora Kelly, Ballincollig. Fall reported at 17:34. Aoife rang back at 17:52. Check her hip at today's 09:00 visit.
- Joe Brennan, Carrigaline. Asked to move Thursday's visit to the afternoon. Rota change needed.
- Mary Walsh, Carrigaline. Her daughter rang: the pads delivery hasn't arrived. Supplies to call back.
Answered by Hettie: 6 questions about visit times, 3 "is my carer still coming", 2 messages for the office. See all calls
Every call is transcribed and written up. Recordings are kept only where the client has consented and your service has turned recording on.
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